Customer Service Software UK
Your Guide to Support Services Technology
Customer service software has evolved since the early days of contact and ticketing systems. Choosing the right package is critical to your success.
Support applications now forms part of the customer relationship management (CRM) suite of products that fully actively manage the pre-sale and post sale processes.
Also known as contact center automation or call center automation software, customer service software is designed to simplify service orientated customer actions by coordinating and automating tasks.
Our aim is to give you a clear overview of what CS software is right for you.